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cc:2-december-2014 [2014/12/02 21:29]
zappala created
cc:2-december-2014 [2014/12/02 21:48]
zappala
Line 13: Line 13:
 Types of problems: Types of problems:
  
-1) infrastructure that staff can fix, e.g. mail or DNS +infrastructure that staff can fix, e.g. mail or DNS 
-2) personal hardware, e.g. a laptop that won't connect to WiFi+ 
 +personal hardware, e.g. a laptop that won't connect to WiFi 
 + 
 +=== Survey === 
 + 
 +Students are interested in participating and having input into our decisions. We are correlating a list of students who have expressed an interest. We should pick a few for our committee and invite them to be with us next semester. Daniel will work on getting this together. 
  
 In the second case, faculty need to either leave a laptop with staff to fix it, or work with staff so they know whether their fix worked. If you report a problem via a ticket, then see it through. Work with staff to try again when they respond to the ticket and indicate they have tried to fix the problem. In the second case, faculty need to either leave a laptop with staff to fix it, or work with staff so they know whether their fix worked. If you report a problem via a ticket, then see it through. Work with staff to try again when they respond to the ticket and indicate they have tried to fix the problem.
cc/2-december-2014.txt · Last modified: 2014/12/02 21:48 by zappala
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