State of the Network
State of Wireless
State of Help
Now that we have closed the helpdesk support at 9:00 pm for a few semesters in a row, does it look like this is working well? Should we re-visit the hours? Do we need longer coverage? How has the “auto logoff” during devotional working out?
chat support when not logged in?
improved ticket system
kiosk in hallways
training videos
State of Equipment
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