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cc:agenda-16-november-2011 [2014/09/23 16:56] (current) tmburdge created |
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| + | # State of the Network | ||
| + | #* moving to IPv6? | ||
| + | #* DNS interface | ||
| + | #* network monitoring | ||
| + | #**https://facwiki.cs.byu.edu/FacDocs/index.php/Monitoring_Tools | ||
| + | #* spam filtering off for those who don't want it | ||
| + | # State of Wireless | ||
| + | #* coverage | ||
| + | #* get it good enough that labs don't need their own? | ||
| + | # State of Help | ||
| + | #* Now that we have closed the helpdesk support at 9:00 pm for a few semesters in a row, does it look like this is working well? Should we re-visit the hours? Do we need longer coverage? How has the "auto logoff" during devotional working out? | ||
| + | #* chat support when not logged in? | ||
| + | #* improved ticket system | ||
| + | #**http://facweb.cs.byu.edu/ticket/ | ||
| + | #* kiosk in hallways | ||
| + | #* training videos | ||
| + | # State of Equipment | ||
| + | #* new KVM | ||
| + | #* sandbox for testing, deployment, penetration testing | ||
